Beyond Shopify, do WooCommerce / Magento / Ikas work?

Yes. Shopify has native webhook support. WooCommerce, Magento, Ikas, T-Soft and Ticimax connect via the Event Webhook endpoint where you POST JSON from your platform — 10-minute setup.

Can I customize the cart recovery timing?

Yes. Send messages at 1h / 6h / 24h after abandonment. Sequence builder lets you chain steps (e.g. 1h → discount code, 24h → final reminder).

Is sharing my Stripe sk_live safe?

Your key is AES-256-GCM encrypted and only your tenant can read it. We're never an intermediary in payment — charges happen directly on your Stripe account (BYOK pattern).

Can I start without WhatsApp Business API?

Yes. Start with web chat widget + Instagram DM + Telegram, add WhatsApp later. Sandbox mode lets you test without Meta first.

How do tax / insurance rules in returns work?

Bot only orchestrates (creates shipping code, instructs customer). Tax/insurance calculation depends on your integration; we wrap iyzico/Stripe refund APIs.

How do you guarantee the bot doesn't invent products?

Hallucination guard validates product names and prices in every reply against the catalog. A mismatch blocks the message; customer hears 'let me check on that' instead of a fabricated reply.

E-commerce

Recover abandoned carts. Answer order questions 24/7.

AI handles customer inquiries from Shopify, WooCommerce and other stores. Recovers carts via WhatsApp, answers live order status, runs returns and generates payment links — without ever inventing a price.

Try the sandbox Pricing

Real costs of e-commerce ops

70%+ cart abandonment

Half the abandoners never come back. ~30% of them recoverable with the right WhatsApp message at the right moment.

Order tracking question floods

'Where's my order?' is 40% of support volume. Each human reply takes 2–3 minutes — adds up to days/week.

Returns process is messy and manual

When a customer wants to return, the form, shipping code, refund timeline — all turn into support tickets.

What LeadsUp does for e-commerce

Not Q&A — an agentic bot that takes real action: modifies carts, generates payment links, starts returns.

Shopify webhook integration

Cart abandoned, order placed, shipped, fulfilled — every event triggers the bot. Reactive customer outreach in seconds.

Cart recovery campaign

1 hour after abandonment: personalized WhatsApp reminder with a one-tap payment link. 30%+ conversion lift typical.

Live order status

When a customer asks where their order is, the bot fetches it from your carrier API (Aras, Yurtiçi, UPS) and gives the live answer. No human needed.

Stripe / iyzico / PayTR payment links

Bot generates one-time payment links for custom amounts or catalog items. 3D Secure, installments and subscriptions supported.

Returns flow automation

Bot collects the return reason, generates a shipping code, instructs the customer and reports the refund timeline. Support team stays focused on hard cases.

Product catalog search

'Got black leather jackets?' triggers semantic search over your catalog and returns images. The bot never invents SKUs.

Shopify store live in 1 hour

First abandoned-cart message goes out tonight

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1. Sync your catalog
Shopify Admin API token → automatic catalog sync. Stock, price and image changes propagate within 5 minutes.
2
2. Wire the webhooks
Cart abandoned, order placed, fulfilled, returned — each event POSTs to your LeadsUp event webhook endpoint.
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3. Connect Stripe / iyzico
BYO payment provider: paste your Stripe sk_live or iyzico API key. Charges hit your account, not ours.

Real-world scenarios

Scenario

Customer asks via WhatsApp: 'Got white sneakers in size 42?'

Outcome

Bot runs catalog search, shares 3 models with photos, customer picks, bot generates payment link → sale closes in 4 minutes.