I use Booksy / Fresha — does it work?

Yes. Booksy and Fresha can connect via Custom Tool API (Pro plan). Or sync staff availability via daily cron.

Multiple staff with different availability?

Each staff is an 'agent'. Hours, days off, service specialty (e.g. color-only), and max-parallel-customers configurable.

What if customer asks 'why are prices higher now'?

Bot explains the change from the knowledge base. Complaint pattern → escalates to owner.

How do I update when I add a new service?

Add it in Portal → Services; bot reflects the change within 5 minutes.

Can I send automated offers / campaigns?

Yes. Sequence builder lets you set 'last visit 6+ weeks ago → 20% off' campaigns. WhatsApp template approval required.

Can the bot remember 'her color code' for repeat customers?

Yes. Bot saves customer-specific notes (hair type, allergies, last color code). Next booking greets them with the right info — feels like family.

Hair salons, beauty & spa

Reply to 'are you free?' Instagram DMs in 3 seconds.

Don't drown in DMs while you're styling hair. Bot sees staff calendars live, answers pricing, books appointments, sends reminders, escalates complaints.

Try the sandbox Pricing

Daily fatigue for salon owners

DM pile while you're working

Hands in someone's hair → Instagram DMs unanswered → customer moves to a competitor.

Same pricing question, all day

'How much for color?', 'how long for manicure?' — 30× a day. Tired staff, slow customer.

No-shows waste prime slots

15–20% no-show. 200 TRY color appointment = lost time + money.

What LeadsUp does for salons

Live staff calendar, accurate price list, reminders. No hallucinations.

Staff calendar integration

Each stylist gets their own calendar. Bot live-checks 'Saturday afternoon, Ayşe available?' and books if free.

Price list + service duration

Color 200 TRY + 90 min, manicure 80 TRY + 45 min — service details in knowledge base. Bot quotes real, not invented, info.

Instagram DM + WhatsApp one panel

Salon owner manages all inboxes in one place. DM-backlog problem ends.

Reminders + cancellation

WhatsApp reminder 24h and 2h before; one-tap cancel link. No-show halves.

Review / complaint escalation

When customer says 'unhappy' or 'will complain', bot escalates to owner; never replies with a canned answer.

Multi-branch

Multiple locations? Customer routed to the nearest. Each branch manages its own staff calendar + pricing.

Ready this afternoon

1
1. Upload service list
Services (haircut, color, manicure...) with durations and prices. Bot ready in 10 minutes.
2
2. Connect staff calendars
Calendly or Google Calendar OAuth per staff. Hours and days off defined.
3
3. Turn on Instagram + WhatsApp
Connect accounts. Incoming DMs hit the bot immediately after.

Real-world scenarios

Scenario

Customer DMs Instagram: 'Saturday noon hair color, can I have Ayşe?'

Outcome

Bot checks Ayşe's calendar: 14:00 free → confirms, blocks 90 min, tells customer 200 TRY + sets 2h-before reminder.