How is GDPR compliance achieved?

Explicit consent, transparency notice, data minimization, AES-256-GCM at rest, EU/Turkey-resident hosting (Enterprise), single-endpoint right-to-be-forgotten, 180-day audit log archive + 2-year hard delete.

Can the bot give medical advice?

No. The system prompt and hallucination guard both block diagnoses and prescriptions. The bot only handles clinic info and process orchestration. Medical questions → 'transferring you to our doctor.'

Do you delete patient data?

Active tenant: GDPR delete requests are processed within 24h (conversations + metadata anonymized). Tenant contract ends → hard-delete within 30 days. In self-host, your data never touches our infra.

How is emergency caught?

Keyword list (TR/EN/AR) + intent classifier. 'Severe', 'bleeding', 'can't breathe', 'unconscious' triggers an instant on-call alert and shares the emergency number. Bot stops normal flow.

How does doctor calendar integration work?

Calendly URL share (simple), Google Calendar OAuth (mid), or FHIR-compliant EHR webhook (Enterprise). Each doctor gets a specialty + availability profile.

What's the price for a multi-branch clinic?

Pro plan supports up to 10 branches under one tenant; each branch has its own doctor roster + phone. Enterprise is unlimited + custom domain + white-label.

Health & clinics

Patient questions answered 24/7. Bookings done automatically.

Cut clinic reception load by 60%. AI answers booking requests, pricing and service questions from WhatsApp and web chat. GDPR-compliant; never provides medical advice — escalates to a doctor when needed.

Try the sandbox Pricing

Real operational load at clinics

Phone busy, appointments lost

When reception is busy, patients go to the next clinic. Evenings and weekends have zero reply.

Same questions all day

Hours, prices, location, insurance — repeated 50× a day. Receptionist productivity tanks.

Forgotten appointments (20%+ no-show)

No or late reminder messages; patient doesn't show; slot wasted.

What LeadsUp does for clinics

Never gives medical advice — focuses on booking, pricing and process. Suspect cases escalate to doctor instantly.

Calendly / Google Calendar booking

When a patient asks 'Monday 2pm available?', bot checks the doctor's calendar, reserves if free, sets reminder.

Automated reminder sequence

WhatsApp reminders 24h and 2h before appointment; one-tap cancel/reschedule. No-show rate drops below 5%.

GDPR + health data protection

Bot never discusses medical history, medications or diagnoses. GDPR notice, explicit consent, single-endpoint deletion. EU/Turkey-resident hosting (Enterprise).

Multi-doctor / multi-clinic

Each doctor has their own calendar and specialty. Patient asks for 'eye doctor' → only ophthalmologists shown. Multi-branch supported.

Emergency escalation

When a patient signals urgency ('severe pain', 'bleeding'), bot shares the on-call doctor's number and alerts clinic staff. Bot stops the regular flow.

Medical advice guard rails

Bot never diagnoses or prescribes. Only clinic info (hours, prices, service list) and process orchestration. Boundary breach → auto-transfer to doctor.

Clinic ready in 30 minutes

1
1. Upload your service list
List of services, package prices, insurance acceptance — uploaded to knowledge base. Bot quotes from this verbatim.
2
2. Connect doctor calendars
Paste Calendly URLs or OAuth Google Calendar in 3 clicks. Set working hours per doctor.
3
3. GDPR + emergency protocol
Approve the GDPR notice text and enter the emergency number. Bot applies the protocol automatically.

Real-world scenarios

Scenario

Patient writes at 10pm: 'I have toothache, is there an appointment tomorrow?'

Outcome

Bot lists tomorrow's free slots, patient picks, appointment booked. If patient keeps complaining, bot does NOT recommend painkillers; shares the on-call number.